Client Service is not just a department at The Law Offices of James Sokolove, LLC it's an attitude.
As a client of The Law Offices of James Sokolove, LLC you can expect the best possible client service. Our dedicated and professional staff is available to you to answer your questions and to resolve any concerns you may have during the course of your case.
Periodically, members from our Client Service Department will contact you by telephone or letter to ensure that you are satisfied with our service and the handling of your case.
If at any time, you have a service-oriented issue you'd like resolved, please feel free to call our Client Service Department at 866-444-9876 or by email at clientservices@jimsokolove.com. One of our representatives will be happy to assist you.
Client Guidelines
Who to Contact When You Have a Question or Additional Information to Provide
Call The Law Offices of James Sokolove, LLC Client Services Department When:
- Your contact information has changed – new address, phone number, or email address.
- The primary contact person for the case, if other than the client, has changed.
- You are unhappy with the service provided by the lead attorney and/or paralegal assigned to your case.
- You cannot find your lead attorney's phone number.
- You are unsure as to which office to call based on your issue.
Call the Lead Attorney on Your Case When:
- You have specific questions regarding your case.
- You want to provide additional information or updates that may affect your case.
- You are responding to correspondence from your attorney.
- You would like a status update on your case.
The highest compliment you can pay us is to refer your friends and family to our firm.